How can I update or cancel a subscription?

Henry Earle-A'Hern

Last Update vor einem Tag

Important: Due to PayPal's API limitations, this process will not work for any subscriptions placed in PayPal. Instead, log in to PayPal to cancel.

We would be sad to see you go 😔 but if you would like to cancel your account, we make it as painless as possible.

  1. Sign in here
  2. Go to your 'subscriptions' section
  3. Click on the Subscription ID number:

4. Click the 3 dot menu and update card, change plan or cancel subscription

Please note, once this is done your subscription status will switch to 'Pending Cancellation' as we will continue work until the end of your paid month.

After that, the status will switch to 'cancelled' and you will not be charged again.

Billing Terms & Conditions:

Plans and packages can be downgraded or cancelled at any stage before the clients next billing date, but not after if payment fails.

Initial charges for service will be paid in advance of service. Thereafter, Smarcomms will attempt to charge Client’s credit card on the monthly anniversary date of the client first ordering services.

Charges not paid by the due date for any reason will result in a suspension of Services until full payment is received. Suspension of Services for non-payment will not result in a proration of fees.

Except in the case of a material breach of this agreement by Smarcomms, Smarcomms does not issue refunds of any fees for any reason.

A 14-Day money back guarantee is available only to those clients that sign up online to our retail posting packages, and once the 14th day after payment of the first month is reached, no refund will be given under any circumstance.

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